Privacy Policy

Last updated: November 2025

At Astro Fire Systems Ltd, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal data that you provide to us or that we collect when you use our website.

1. Who We Are

Astro Fire Systems Ltd is a specialist UK-based fire engineering company providing high-performance fire protection solutions for manufacturing, industrial, and other critical environments.

Registered office: 23 Bilston Road, Sedgley, Dudley, West Midlands, England, DY3 1JA
Company Registration No. 13605156
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 01905 964703

2. What Personal Data We Collect

We may collect and process the following data:

• Contact details: such as your name, company name, phone number, and email address.
• Business information: including job title, company address, and industry sector.
• Enquiry details: messages submitted through our contact form, email, or other communication methods.
• Technical information: including IP address, browser type, operating system, and how you use our website (via cookies – see section 8).
• Marketing preferences: such as your consent to receive updates or newsletters.

We do not knowingly collect data from individuals under the age of 18.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide requested services.
• To manage and maintain client relationships.
• To process service agreements, contracts, and quotations.
• To improve our website and services.
• To send relevant updates, newsletters or marketing communications (only if you have consented to receive them).
• To comply with legal obligations.

4. Legal Basis for Processing

Under the UK GDPR, the lawful bases we rely on for processing your data may include:

• Consent – when you have given us permission (e.g., opting into marketing).
• Contract – to carry out our obligations under a service agreement or quotation.
• Legal obligation – for compliance with applicable laws.
• Legitimate interests – to operate and grow our business (only where your rights and freedoms are not overridden).

5. How We Store and Protect Your Data

We are committed to ensuring that your information is secure. We use appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data.

All data is stored securely on systems located within the UK or EEA. We do not transfer your personal data outside the UK or European Economic Area unless adequate protection is in place.

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, regulatory, or accounting requirements.

6. Sharing Your Data

We do not sell your data to third parties.

We may share your data with:

• Trusted third-party service providers (e.g., IT support, hosting providers) who assist in running our business, under strict confidentiality agreements.
• Professional advisers (e.g., legal or accounting firms).
• Regulators or law enforcement, if legally required.
• All third parties are required to respect the security of your personal data and treat it in accordance with the law.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (in certain circumstances).
• Object to or restrict how we process your data.
• Withdraw consent at any time (where applicable).
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

8. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience and analyse website traffic. Cookies are small text files placed on your device. You can set your browser to refuse cookies or alert you when cookies are being sent.

For more information, please see our Cookie Policy.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please check their privacy policies before submitting any personal data.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this policy or your personal data, please contact:

David Cullis
Astro Fire Systems Ltd
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 01905 964703